It's a doggie door. No way it's good for weather. Condensation builds up on inside window. Wind blows through gaps at the corners of the window and the flap. Rain comes through the door flap when windy. Very likely that this will be unusable in the summer and winter months.
Not good. For what it cost I expected better quality. The flap doesn’t close properly all the time. The dogs don’t like the way it slams. I have another dog door in another part of the house that they zip in and out. It’s came w the door. This was way too much money. I should have gone w one of the less expensive doors and probably gotten something better
If we could give more than 5 stars we would. Can’t believe we waited so long to purchase. The installation could not have been easier. The cold air is out, the warm air in and all 3 dogs learned how to use it in less than 20 minutes. Once one dog figured out, he showed the others.
This is a VERY high quality door.
Customer Service is wonderful.
The instructions are simple and straightforward.
For reference we purchased the Large Vinyl Door and have a Labradoodle, Labrador-Golden Retriever and a Boxer Mix.
We ordered the sliding g glass door pet door at near $600 because wanted a quality door. The door arrived with large air gaps due to poor construction. They picked that one and sent new one. New door had same problem so we sent back and asked for refund. I’m this later, still no refund. They kept telling us they had refunded our credit card but in fact had not. For some reason, they said they refunded a large portion in one transaction and another for $66. We finally received a $500 refund but they never refunded the $66. I cannot recommend doing business with this company.
I rarely write reviews but I am so happy with this dog door I wanted to submit a review. It was very easy for me to install by myself and while I thought the XL would be too small for my 2 Bouvier des Flanders it turns out to be the perfect size. The other dog doors I have used gapped terribly after a few months so I was especially interested in the all sides encased in metal of this door. My dogs took to it immediately and it looks so nice in my sliding door. I purchased a door lock that stays in place permanently so we don't use this door other than for the dog door as the remaining opening is pretty small.
It's a doggie door. No way it's good for weather. Condensation builds up on inside window. Wind blows through gaps at the corners of the window and the flap. Rain comes through the door flap when windy. Very likely that this will be unusable in the summer and winter months.
Not good. For what it cost I expected better quality. The flap doesn’t close properly all the time. The dogs don’t like the way it slams. I have another dog door in another part of the house that they zip in and out. It’s came w the door. This was way too much money. I should have gone w one of the less expensive doors and probably gotten something better
If we could give more than 5 stars we would. Can’t believe we waited so long to purchase. The installation could not have been easier. The cold air is out, the warm air in and all 3 dogs learned how to use it in less than 20 minutes. Once one dog figured out, he showed the others.
This is a VERY high quality door.
Customer Service is wonderful.
The instructions are simple and straightforward.
For reference we purchased the Large Vinyl Door and have a Labradoodle, Labrador-Golden Retriever and a Boxer Mix.
We ordered the sliding g glass door pet door at near $600 because wanted a quality door. The door arrived with large air gaps due to poor construction. They picked that one and sent new one. New door had same problem so we sent back and asked for refund. I’m this later, still no refund. They kept telling us they had refunded our credit card but in fact had not. For some reason, they said they refunded a large portion in one transaction and another for $66. We finally received a $500 refund but they never refunded the $66. I cannot recommend doing business with this company.
I rarely write reviews but I am so happy with this dog door I wanted to submit a review. It was very easy for me to install by myself and while I thought the XL would be too small for my 2 Bouvier des Flanders it turns out to be the perfect size. The other dog doors I have used gapped terribly after a few months so I was especially interested in the all sides encased in metal of this door. My dogs took to it immediately and it looks so nice in my sliding door. I purchased a door lock that stays in place permanently so we don't use this door other than for the dog door as the remaining opening is pretty small.
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