Flap Dimensions:
6"w x 11”h
The entry way your dog goes through.Height To Raise Window
18 1/2"
How high you must raise your window in order to fit the panel into the track.Free U.S. Shipping & Lifetime Warranty For All Endura Flap Pet Doors
Please note that the Extra Large Flap 22" - 25" Width Panel is made with plexiglass, is custom-made-to-order, and is non-returnable.
Need help Installing? Take a look at our Thermo Sash Installation page.
6"w x 11”h
The entry way your dog goes through.18 1/2"
How high you must raise your window in order to fit the panel into the track.8"w x 15"h
The entry way your dog goes through.22 1/2"
How high you must raise your window in order to fit the panel into the track.10"w x 19"h
The entry way your dog goes through.26 1/2"
How high you must raise your window in order to fit the panel into the track.12"w x 23"h
The entry way your dog goes through.30 1/2”
How high you must raise your window in order to fit the panel into the track.Flap Size | Flap Dimension | Height To Raise Window | Recommended Pet Height |
---|---|---|---|
Small | 6" w x 11" h | 18 1/2" | 9" - 15" |
Medium | 8" w x 15" h | 22 1/2" | 9" - 21" |
Large | 10" w x 19" h | 26 1/2" | 9" - 27" |
Extra Large | 12" w x 23" h | 30 1/2" | 9" - 34" |
For your adjustment range, you need to measure the length of your sash window track from the furthest left to right. The adjustment range of your pet door should ideally have your track length in the middle. Custom orders are subject to special restrictions. The following adjustment ranges are available:
A
Pet Height: inches
B
Pet Width: inches
Please read instructions & notes thoroughly before installation.
For a permanent lock, install a wood screw in the track immediately above the window on both sides. You will no longer be able to raise the window. For a temporary lock, place a removable wooden dowel or Charley bar in either track above the window, shown in Detail 1.
Make sure you place steps or ramps leading to your pet’s door at a height that works! When they go through the flap, the top of the flap should be at least 1" (2,5 cm) higher than the top of their back. Watch your pet and adjust as needed to keep them comfortable.
Does the Thermo Sash have an adjustable height? No, the unit’s height is determined by the height of the pet door. |
If my window is not ground level, can I still install a dog door? Yes. There are many creative ways to give your dog access to the window, including installing steps or a ramp on both sides of the window. |
Can I change which side (left or right) the flap is on? Yes, you can switch which side of the panel the pet door is on. You start by removing the screws on the top and bottom, then sliding the flap assembly out. Once it is removed you simply flip it upside down and slide it right back in. Next you put the screws back in, tighten them all down and you're finished. You'll want to make sure the thumb screws and locking cover are on the same side. |
Is the Thermo Sash available in sizes smaller than the 22" wide? You can make it 3/4" inch smaller by trimming the spring loaded piece on the right side of the panel. If this is not enough, we may be able to make a custom width with less or no glass. Please contact our customer service team with your specific needs for us to review the possibility. |
How high do I have to raise my window in order to install the Thermo Sash? It can vary based on the size of your pet door:
|
How wide must the window track be to accommodate the Thermo Sash 3e? For installation, your window track must be at least 1 inch wide. |
I ordered the wrong size. Is there a way to make my panel bigger? If your door is too short, you can order the patio panel height extension to add additional height. |
Which of the Thermo Sashes are considered custom and are not returnable? All Extra Large pet door sashes and any pet door size in a sash width with a 22"-25" adjustment range are considered custom and are not returnable. |
What makes the Endura thermo sash so great? There has been lots of discussion as to why the Endura Flap is such a high performing pet door, but for engineers or those looking for some more technical information here is a 74-page‚ dog door energy efficiency study‚ showing what makes it so special. This insulated window cat door will keep your energy bill low. |
Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Endura Flap® Pet Doors Are 100% Designed, Engineered, and Manufactured in the USA. They are handmade for quality work in San Luis Obispo, California.
We will replace any defective parts at no cost to you. Defective parts may include incorrectly sized flaps, bent or dented frames, or improperly fitted parts.
Customers living outside of the continental United States are responsible for shipping costs as well as duties and taxes (if applicable) for any replacement parts or services covered under the warranty policy regardless of the replacement part or service's original cost.
Important Note:
Endura Flap® pet doors have a lifetime warranty for normal wear & tear and manufacturing defects (dog-chewing is not covered).
Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.Endura Flap Pet Doors used in a commercial application like a Kennel or Boarding facility have a three year warranty.
6"w x 11”h
The entry way your dog goes through.18 1/2"
How high you must raise your window in order to fit the panel into the track.8"w x 15"h
The entry way your dog goes through.22 1/2"
How high you must raise your window in order to fit the panel into the track.10"w x 19"h
The entry way your dog goes through.26 1/2"
How high you must raise your window in order to fit the panel into the track.12"w x 23"h
The entry way your dog goes through.30 1/2”
How high you must raise your window in order to fit the panel into the track.Flap Size | Flap Dimension | Height To Raise Window | Recommended Pet Height |
---|---|---|---|
Small | 6" w x 11" h | 18 1/2" | 9" - 15" |
Medium | 8" w x 15" h | 22 1/2" | 9" - 21" |
Large | 10" w x 19" h | 26 1/2" | 9" - 27" |
Extra Large | 12" w x 23" h | 30 1/2" | 9" - 34" |
For your adjustment range, you need to measure the length of your sash window track from the furthest left to right. The adjustment range of your pet door should ideally have your track length in the middle. Custom orders are subject to special restrictions. The following adjustment ranges are available:
A
Pet Height: inches
B
Pet Width: inches
Please read instructions & notes thoroughly before installation.
For a permanent lock, install a wood screw in the track immediately above the window on both sides. You will no longer be able to raise the window. For a temporary lock, place a removable wooden dowel or Charley bar in either track above the window, shown in Detail 1.
Make sure you place steps or ramps leading to your pet’s door at a height that works! When they go through the flap, the top of the flap should be at least 1" (2,5 cm) higher than the top of their back. Watch your pet and adjust as needed to keep them comfortable.
Does the Thermo Sash have an adjustable height? No, the unit’s height is determined by the height of the pet door. |
If my window is not ground level, can I still install a dog door? Yes. There are many creative ways to give your dog access to the window, including installing steps or a ramp on both sides of the window. |
Can I change which side (left or right) the flap is on? Yes, you can switch which side of the panel the pet door is on. You start by removing the screws on the top and bottom, then sliding the flap assembly out. Once it is removed you simply flip it upside down and slide it right back in. Next you put the screws back in, tighten them all down and you're finished. You'll want to make sure the thumb screws and locking cover are on the same side. |
Is the Thermo Sash available in sizes smaller than the 22" wide? You can make it 3/4" inch smaller by trimming the spring loaded piece on the right side of the panel. If this is not enough, we may be able to make a custom width with less or no glass. Please contact our customer service team with your specific needs for us to review the possibility. |
How high do I have to raise my window in order to install the Thermo Sash? It can vary based on the size of your pet door:
|
How wide must the window track be to accommodate the Thermo Sash 3e? For installation, your window track must be at least 1 inch wide. |
I ordered the wrong size. Is there a way to make my panel bigger? If your door is too short, you can order the patio panel height extension to add additional height. |
Which of the Thermo Sashes are considered custom and are not returnable? All Extra Large pet door sashes and any pet door size in a sash width with a 22"-25" adjustment range are considered custom and are not returnable. |
What makes the Endura thermo sash so great? There has been lots of discussion as to why the Endura Flap is such a high performing pet door, but for engineers or those looking for some more technical information here is a 74-page‚ dog door energy efficiency study‚ showing what makes it so special. This insulated window cat door will keep your energy bill low. |
Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Endura Flap® Pet Doors Are 100% Designed, Engineered, and Manufactured in the USA. They are handmade for quality work in San Luis Obispo, California.
We will replace any defective parts at no cost to you. Defective parts may include incorrectly sized flaps, bent or dented frames, or improperly fitted parts.
Customers living outside of the continental United States are responsible for shipping costs as well as duties and taxes (if applicable) for any replacement parts or services covered under the warranty policy regardless of the replacement part or service's original cost.
Important Note:
Endura Flap® pet doors have a lifetime warranty for normal wear & tear and manufacturing defects (dog-chewing is not covered).
Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.Endura Flap Pet Doors used in a commercial application like a Kennel or Boarding facility have a three year warranty.