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Endura Flap® Lifetime Warranty

Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Endura Flap® Pet Doors Are 100% Designed, Engineered, and Manufactured in the USA. They are handmade for quality work in San Luis Obispo, California. 

We will replace any defective parts at no cost to you. Defective parts may include incorrectly sized flaps, bent or dented frames, or improperly fitted parts.

Important Note:

Endura Flap® pet doors have a lifetime warranty for normal wear & tear and manufacturing defects (dog-chewing is not covered). Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.

 

Make a Warranty Claim

If you’re interested in making a warranty claim, please email customerservice@petdoors.com with the following information: 

  • Your order number from Enduraflap.com, Petdoors.com, or Amazon.com
  • Clear pictures of your pet door and the defective or faulty parts
  • A small description of the issues you are having with your door

If you did not order from Enduraflap.com, Petdoors.com, or Amazon.com, you must fill out this Warranty Card, and we’ll get back to you as soon as possible:

Warranty Card