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Pet Door Guys - "In The Glass"

Pet Door Guys - "In The Glass"

Regular price
$1,069.99
Sale price
$1,069.99
Unit price
per 
White
Beige

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  • Custom-made pet door for sliding glass doors, French doors, and sidelights (Recommend professional glazier for measurement and installation (video) )
  • Dual-pane, argon gas-filled glass with pre-installed Endura Flap for energy efficiency
  • Maintains existing lock and security system for added peace of mind
  • Professional appearance for a seamless integration with your home's design
  • Four sizes available to accommodate cats, small dogs, and large dogs
  • Maximum glass size is 34" wide x 92" high 
  • Item only available in the lower 48 United States
  • We'll need more information to complete your order.  In your Order Confirmation email, there is an button with "Finish Your Order."  Click on it to answer questions about your existing glass and pet(s).

Custom Order | Ships in 4-5 Weeks | Non-Returnable

Withstands Extreme Weather Withstands Extreme Weather
High-End Results High-End Results
Professional Installation Required Professional Installation Required

Product Details

  • Innovative solution: Replaces one panel of your dual-pane glass door with a custom-made unit featuring a built-in pet door
  • Energy efficiency: The dual-pane, argon gas-filled glass and insulating Endura Flap help reduce energy costs by providing superior insulation
  • Security without compromise: This pet door solution allows you to keep your existing lock and security system, ensuring the safety of your home
  • Perfect integration: The professionally designed appearance of the sliding glass pet door system provides a cleaner finish compared to traditional pet door inserts
  • Versatile sizing: Choose from four different flap sizes and variable magnet strength to fit cats, small dogs, and large dogs comfortably
  • Customizable options: Select from clear glass or Low-E glass for increased insulation, based on your needs; add an additional step-over height
  • Simple installation: Easy-to-follow ordering and installation process, requiring assistance from a professional glazier for precise measurements and glass replacement
  • Durable materials: The pet door frame is made of vinyl, with a clear, flexible, insulated Engage Polyolefin flap for long-lasting use
  • Award-winning design: The Endura Flap pet door system has been recognized for its innovative design and superior sealing and wind resistance properties
  • Warranty and support: The pet door comes with a 15-year flap warranty and a 10-year warranty period for your peace of mind


Ordering Instructions

Step 1: Prior to proceeding, thoroughly read the contents of this product listing and complete rough measurement estimates of your glass pane and pets to ensure this glass replacement with pet door will be the correct solution for your home and pets (short-legged pets may find the step-over too tall as the step-over will elevate your pet door 3 ¾ inches more off the ground).  If you have any questions about sizing, please reach out to our Customer Service at customerservice@enduraflap.com or by phone (800) 826-2871.

Step 2: Hire a glazier to measure the width, height, and thickness of the entire pane of glass that the custom-made unit will replace.  They should review the detailed instructions page for more specific instructions. Ask your glazier to determine if you have Low-E, clear glass, or tinted glass.  They may be able to help you fill out the order form.

Note: It is crucial that these dimensions are accurate since there are no standard sizes.  All Pet Door Guys In the Glass units are custom-made which means they are not returnable and are non-refundable.

WarningThermo-Tru brand sliding glass doors require a specialized glazier for installation. Make sure you do not have a Therma-Tru pet door before purchasing. 

Step 3: Place your order on the website and pay for your pet door.  Exact pane dimensions are not entered when you are choosing from the dropdown options on the website.  Standard glass is up to 34" wide x 76" tall and oversize glass is up to 34" wide and from 76” to 92" tall.  Once you place your order, you’ll receive an order confirmation email with an orange "Finish Your Order" button to take you to the order form to provide the exact measurements from your glazier (explained in the next step).

Step 4: Complete the order form.

A. Clearly write or type the shipping address in the desginated space.  Standard size glass (up to 34" wide x 76" high) can be shipped to a residence and oversize glass (up to 34" wide and from 76 to 92" high) must be shipped to a business (non-residential) address.  

B. Write in the Quantity. Based on the glass information provided by your glazier, complete the Glass sections.  Select Glass Thickness.  Clearly write or type in the Width and Height of your actual glass (not visible glass) and lastly, select the Glass Type for your custom pane.

Note:  The minimum glass size allowed can be determined by your desired flap size:  add 6" to your desired flap size’s width and add 7” to it’s height.

C. Complete the remaining sections of the form.  Select flap size (reference this measurement guide), frame color, additional step-over height, and Pet Door Opening. For the Pet Door Opening review the instructions.  The ‘X’ represents where the pet door is placed as if you are standing outside your home and looking inside. 

Note: Due to the pet door frame thickness, if the sliding glass door slides inside the fixed/non-operational panel, the pet door must be installed on the sliding glass door.  If the slider slides outside the fixed/non-operational panel, the pet door must be placed on the fixed piece of glass.  

D. Email the Order Form to customerservice@petdoors.com. Your order will be on hold until we receive this information. Please refer to our full set of instructions

Please note that this door may take 4-5 weeks to build once the order form is approved. Additionally, allow transit time for delivery.  You will receive a tracking number and carrier information once your new pet door ships so you can schedule the installation.

Step 5: Once the door has arrived, schedule the glazier who took the initial measurements to come back for installation. They will remove the original pane and install the new In the Glass pet door into the sliding glass door frame.

We recommend keeping your sliding glass doors original glass should you choose to reverse the process in the future. You can reuse the box your new unit shipped in to store the original piece of glass.

Important Information

  • All orders are final sale, non-returnable.
  • Can only be shipped within the lower 48 United States. No international, AK, or HI shipping is available.
  • Allow 4 weeks plus transit time for delivery.  
  • You are responsible for payment to the glass shop for the measurement and installation. This cost can range from about $120-$200.
  • Uses your existing sliding glass door frame  by replacing one of the panes of glass with one that has a doggy door.  
  • Does not offer the double flap option for the Endura Flap, only the single flap.
  • Approximate your actual glass size right now by measuring the "daylight" dimension (just what you can see) and adding 3/4" in both dimensions.
  • Minimum glass size allowed  can be determined by flap size: width plus 6" and flap height plus 7".
  • Manufactured near sea level. If you live in a higher elevation (above 2,000 feet), capillary tubes can be installed. We recommend that you consult with a glazier. Please let us know if you need these to be added.  


    Size Chart

    Glass SizePet Flap SizeFlap DimensionStock NoRecommended Pet Height
    "Standard" Size Glass - Less than 34" x 76"
     
    Small6" w x 11" hO2DDPS9" - 15"
    Medium8"w x 15"h9" - 21"
    Large10" w x 19" h9" - 27"
    Extra Large12" w x 23" h9" - 34"

    Oversized Glass - Up to 34" x 90" (must ship to glass company, no residential delivery)

     

    Small6"w x 11"hO2DDPO9" - 15"
    Medium8"w x 15"h9" - 21"
    Large10"w x 19"h9" - 27"
     Extra Large12"w x 23"h9" - 34"

    Additional Information

    Frame Material

    Vinyl

    Flap Material

    Engage Polyolefin

    Flap Colors

    Clear

    Flap Thickness

    7/8"

    Flap Warranty (if separate)

    15 Years

    Warranty Period

    10 years

    Return Period

    Not Returnable

    Locking Cover Material

    Dimensional ABS

    Your Maximum Pet Size

    Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs, X-Large Dogs

    Climate Suitability

    Severe-4 Season

    Flap Design

    Single, One Part, Flexible, Insulated Flap

    Can Be Installed In

    Dual Pane Glass Sliding Glass Door, French Doors, Sash Windows, Sidelight, Sideways Sliding Windows, Single Pane Glass Sliding Glass Door, Vinyl-Framed Sliding Glass Door

    Award Winning Design

    Yes

    Sealing Value

    Very High

    Wind Resistance

    Very High

    Replacement Flaps Available

    Yes

    Insulation Value

    High

    Videos

    What is an "In the Glass" Pet Door?


    Adjust Magnet Strength on Your Endura Flap


    How to Replace the Flap On a New-Style (No Hole Plugs) In the Glass Pet Door


    How to Replace the Flap On an Old-Style (Has Hole Plugs) In the Glass Pet Door

    FAQ

    When I purchase a “Through the Glass” dog door, is the entire sliding glass dog door included?

    No, when you purchase a “Through the Glass” dog door, it comes with the glass panel only. The framing of the sliding door is NOT included in the purchase. Since this unit will replace the current glass inside your framing, there will be an installation process you or a hired professional will need to follow as well as filling out the appropriate order form.If you want a door with a dog flap already installed, check out our collection of doors with dog doors.

    Through the glass pet doors are a great option!

    How do I order a Pet Door Guys dog door installed in a sliding glass door?

     

    1. Check out our Placement Guide, which will show you where the pet door should be installed based on your sliding glass situation
    2. Contact a glazier from a local glass shop to measure and install your unit
    3. Measure your pet to get an accurate flap size. The In the Glass unit comes with a 3 ¾" step-over in addition to any step-over your frame has right now, which you will need to take into account
    4. Place the order on this page to receive the order form asking for your custom dimensions. Your order is on hold until we receive this order form. The form is emailed directly to you as you complete your order.
    5. The custom-built glass will be made and shipped with your pre-installed pet door for your sliding glass door.
     

    What exactly comes with an In the Glass purchase?

    Only one piece is glass is purchased at a time, as this is not a full door pet door unit, just the glass part. This piece of glass will be installed into your patio frame. What makes this option great is the pet door that comes installed in the glass. Either your slider or stationary glass will be replaced with an identical piece of glass with a pet door flap and frame installed. We do not carry the full patio doors with dog door already built in.

    What does it mean by standard and oversize glass size?

    Standard Glass Size has a square inch range of 34" x 76" or smaller. Oversized Glass Size would be any range over 34" x 76" and up to 46" x 92". Both work with Single or Dual-Pane Tempered Glass.

    When will I get the email asking for my dimensions?

    As soon as you place your order, an email will be sent asking for the custom dimensions of your glass.

    What is the minimum step-over?

    The minimum step-over on the "Through the Glass" units is 3 3/4" plus however tall the frame of the sliding door is. If your frame is 2” tall, then the minimum step-over would be 5-¾”. There are 2" or 4" step-over add-on options as well; these will add 2” and 4” to the minimum to raise the step-over to accommodate taller pets.

    What does my glazier need to measure?

    Your glazier will need to have the thickness, height, width, and whether your glass has Low-e coating or not.

    What step-over does this come with already?

    Originally, there is a 3 3/4" step-over. Plus, however tall your slider frame is from the floor. You can purchase a custom 2" or 4" step-over to accommodate your pet's size. Make sure the top of the frame will be at least an inch above their shoulder with or without a step-over.

    Why does the price jump so much when I change pet door sizes?

    "Through the Glass" units can be pretty expensive because you're getting a custom unit made entirely to your specifications. These items can get expensive because of the quality you are purchasing. You are paying for the quality of materials in the glass, metal, and flap; which will save you on AC/heating bills and require less in replacement parts.

    What is Low-e coating?

    It stands for Low-emissivity coating. Low-e is applied to the inside of the glass to cut back on the heat and cold transfer. Low outside temperatures combined with moist, warm air inside the house can result in condensation on the inside of any glass window, including that in a patio door. Dual-pane, low-e glass can greatly reduce or eliminate this problem. This feature is especially important in cold climates.

    What are the benefits to the "Through the Glass" units?

    The "Through the Glass" units do not take up space for you to walk through like a patio panel pet door would. This is a huge benefit if you have a smaller retrofit slider, as now you don’t have to worry about trying to squeeze through sideways. Additionally, the "Through the Glass" doggie doors utilize your existing lock, so you will not have to worry about how to go about securing your home.

    Through the glass vs. patio panel
    In terms of appearance benefits, it also utilizes your current door frame, so you don't have to worry about matching a new frame with your current door and frame. The constantly open sliding glass door will leave you with extra framing blocking your view outside. When in the glass, you do not experience this issue. The Endura Flap® Pet Door included is great for insulation, so it compliments the dual-pane glass in most new sliders.
    Through the glass vs. Patio Panel

    How long does it take to get the "Through the Glass" pet door for sliding glass door model?

    It takes about 3-4 weeks for these types of sliding door dog doors to be manufactured. Transit time is about 1-5 business days as it ships from the West Coast. When it ships, we will send a tracking number via email, which will include an estimated delivery date so you can schedule with your installer to come out.

    Can you change the flap in the sliding glass door dog door if it wears out?

    Yes, you can purchase replacement Endura Flaps® on the website. It might sound strange, but you will need to purchase the one for the Door/Wall Mount since that includes the hole plugs. However, they can be a little difficult to replace because you must remove the whole frame in order to get the new flap into place properly.

    Can I lock the pet door when I don't want my dog to use it?

    The flap itself will be coming with a locking cover. This cover slides on the track of the frame to securely prevent access.

    Can I get this sliding door with built-in dog door shipped to my house instead of the glass company?

    If you get the standard sized doggy door for sliding glass doors, it can be shipped to a home. However, if you have an oversized unit, it is best to ship to your glass company. Additional fees will be charged to your account if an oversized unit goes to a residential location.

    I bought this from PetDoors.com, but it was made somewhere else. Who do I go to for warranty?

    The flap and frame assembly is made by PetDoors.com, whereas the glass company who made your glass and installed the door is Pet Door Guys. If you have issues regarding the pet door itself, please contact PetDoors.com. The Endura Flap has a 15 year warranty period. For the glass unit, the warranty period is covered for 10 years and goes through Pet Door Guys.

    How will I be able to lock my sliding door?

    This item will be placed inside your slider frame. Your lock will still work since it is not replacing your frame or locking mechanism.

    Can I install the patio door dog door glass unit myself?

    We highly recommend hiring a glass company to install and measure for you. Depending on how handy you are, it may be possible; however, if the measurements for your sliding door doggie door are off, this item cannot be returned due to its customization.

    What color is the sliding door with the dog door built-in?

    You will use your existing frame, so the color of the frame does not change. There is a crossbar and dog door frame that will be white.

    What is the tallest in-glass dog door I can buy?

    The largest glass dimensions are 92" tall and 46" wide.

    What is the tallest step-over/threshold I can get for a sliding glass door with dog door built in for my greyhound?

    It is 7 3/4" above top of the bottom frame. You will want to add the frame height + 7 3/4" to calculate the stepover height.

    Will this work in an older single pane sliding glass door?

    The minimum thickness of the glass or Insulated Glass Unit (IGU) has to be 5/8" thick. If it is 5/8" or thicker then yes, this doggie door in glass door will work.

    I want a sliding glass door doggie door, but what if I sell my home and the new owner doesn't want it?

    We recommend that you save the original glass panel so that the process can be reversed. It will only cost the time of the glazier (glass company) to come out and reverse the sliding pet door process.

    How do I purchase a sliding patio door with a dog door built-in?

    Our process involves replacing one of your existing glass panels with a new panel that has the pet door built-in. We recommend working with a professional glazier to ensure it is done correctly since these are custom made and non-returnable. You can view a demonstration of the installation process on the Video tab.

    What is the maximum step-over height I can get for a sliding door with a pet door built-in?

    The step-over height of the pet door glass door depends on the height of the bottom frame that you are installing the In the Glass pet door in. The maximum height can be 7 3/4" plus the height of your bottom frame. This unit default is 3 3/4" above your bottom frame and also has the option of 5 3/4" above the bottom frame.

    Does the sliding door with a dog door already installed include the frame?

    No. We do not offer sliding doors with a dog door built-in. This option replaces one of the existing glass panels and is a great solution. It uses your existing frame, so there are much less construction and disruption to your home.

    Is this Endura Flap doggie door for sliding glass doors available with a black frame?

    No. We currently only offer the patio door with a pet door built-in with a white and beige trim.

    Does my glazier have to assemble the three pieces in this pet door In the Glass door?

    No, this doggie door for sliders is a single piece replacement unit. Your glazier will remove your existing Insulated Glass Unit (IGU) and replace it with your new IGU that has a pet door for sliding door built-in. It is one unit.

    Are Pet Guys and “In the Glass” Pet Door Guys the same? What about the Utah Pet Access pet door?

    We sell the Pet Door Guys “In the Glass” dog door for sliding glass doors units. They make a replacement glass units for doors with built in pet door. However, the Utah Pet Access pet door is a different company who sells a different type of in-glass pet door product. 

    Can I purchase a sliding door with doggie door built-in?

    We do not sell a sliding glass doors with a built-in dog door. We sell a glass replacement unit that allows you to keep your existing sliding glass door, which reduces disruption in your home.

    I want a sliding glass patio door with doggie door built in. How do I change my current one?

    You can purchase the Pet Door Guys "In the Glass" pet door unit. It replaces one of your patio doors with dog door built-in (depends on operational door). You can watch the first video on the video tab to see how the installation is completed.

    I want my existing french doors to change to be a set of french doors with dog door built in. Can you help?

    As long as your french doors are dual-pane glass at least 5/8" thick, then we can help you convert to doors with pet doors built in. The other consideration for doors with built in dog door is that the bottom of the dog door will be 3 3/4" above the top of the bottom frame.

    What is the step-over height for built-in dog door sliding glass?

    The step-over height for pet doors for sliding patio doors can be calculated as 3 3/4" + height of bottom frame. Each sliding doors with pet door built-in can vary.

    Warranty

    Limited Warranty: The Pet Door Guys guarantee will replace any portion of the framing or glass of the pet door insert for a period of 10 years to the original purchaser. The flap assembly is warranted by the manufacturer, Patio Pacific, for a period of 15 years.

    This warranty is subject to the following terms and conditions:

    • 1. This guarantee is offered only to the original owners of single-family homes who purchased the Pet Door Guys product in the United States and is not transferable.
    • 2. Pet Door Guys is not responsible for damage caused by second or third-party shippers. The product must be inspected upon delivery and refused to shipper if damaged. Pet Door Guys will do everything in its control to limit and replace damaged. If the damaged product is not refused upon delivery, claims must be documented with pictures and parts will be replaced on a case-by-case basis.
    • 3. Scratches and other cosmetic issues must be reported within 10 days of installation.
    • 4. This warranty does not extend to commercial applications.
    • 5. Pet Door Guys will not warranty air infiltration due to excessive HVAC airflow. Our product is not recommended for use in condominiums and/or apartments as we have found that in some condominiums the flap will not close properly due to excessive airflow caused by the HVAC system.
    • 6. Pet Door Guys is not responsible for glass breakage or failure due to misuse, applied tints, or acts of God.
    • 7. Pet Door Guys is not responsible for damage beyond its control. Having a pet door opening does imply some risk. Pet Door Guys does not assume any liability regarding security or unwanted entry or exit.

     

    The Pet Door Guys: 1 (855) 380-8246

    Patio Pacific: 1 (800) 826-2871

    Customer Reviews

    Customer Reviews
    4.4 Based on 5 Reviews
    5 ★
    80% 
    4
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    2 ★
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    Write a Review Ask a Question

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    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    Filter Reviews:
    MD
    02/29/2024
    Michael D.
    United States

    Great quality

    High quality product

    MM
    01/08/2024
    Michele M.
    United States United States

    Love this solution - no one else does this

    It was just installed today so I can't speak to long term use but it's exactly what I hoped. The glass company had no issue installing it and agree it's a clever solution.

    A
    12/26/2023
    Alyssa
    United States United States

    Leaks and stays open

    We had this dog door installed by a local dog door company called “best in glass dog doors” The dog door leaks rain. It also often gets stuck open when our dogs go in or out. It just doesn’t fall back to the magnet well enough and it’s not because of the wind. I’ve tried to add weights to help but it still gets stuck. This door isn’t worth the high cost.

    A
    07/20/2015
    Armond

    Good Product

    It is much better than the old insert I stuck in the opening of my sliding door. No more bugs or drafts coming in around the gaps. It fit perfect and took less than an hour to install. My dogs love it. The younger one had to get used to the stronger magnet on the flap, but he figured it out. The flap no longer blows open on windy days. The older dog appreciates the lower step height. Well worth the price. (Posted on 6/18/2015 at PetDoors.com)

    T
    07/20/2015
    Tkando

    Looks Perfect - Energy Efficient

    Finally! For the past 3 years, our pets (1 dog, 1 cat) were utilizing a slider insert without incident. Trouble was, the humans weren't happy; no insulation and too hard to pass through trays and such when utilizing the bbq. This door was the perfect solution. Our glass installer did a fabulous job and the animals were quick to adapt. Don't know what took me so long to convert... (Posted on 11/30/2014 at PetDoors.com)

    Pet Door Guys - "In The Glass"

    Small / Standard Glass (Up to 34" wide x 76" high) / White Edit

    Through the Glass - Have a Pet Door in the Glass of Your Sliding Glass Door!

    Glass SizePet Flap SizeFlap DimensionStock NoRecommended Pet Height
    "Standard" Size Glass - Less than 34" x 76"
     
    Small6" w x 11" hO2DDPS9" - 15"
    Medium8"w x 15"h9" - 21"
    Large10" w x 19" h9" - 27"
    Extra Large12" w x 23" h9" - 34"

    Oversized Glass - Up to 34" x 90" (must ship to glass company, no residential delivery)

     

    Small6"w x 11"hO2DDPO9" - 15"
    Medium8"w x 15"h9" - 21"
    Large10"w x 19"h9" - 27"
     Extra Large12"w x 23"h9" - 34"

    Frame Material

    Vinyl

    Flap Material

    Engage Polyolefin

    Flap Colors

    Clear

    Flap Thickness

    7/8"

    Flap Warranty (if separate)

    15 Years

    Warranty Period

    10 years

    Return Period

    Not Returnable

    return period

    Not Returnable

    Locking Cover Material

    Dimensional ABS

    Your Maximum Pet Size

    Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs, X-Large Dogs

    Climate Suitability

    Severe-4 Season

    Flap Design

    Single, One Part, Flexible, Insulated Flap

    Can Be Installed In

    Dual Pane Glass Sliding Glass Door, French Doors, Sash Windows, Sidelight, Sideways Sliding Windows, Single Pane Glass Sliding Glass Door, Vinyl-Framed Sliding Glass Door

    Award Winning Design

    Yes

    Sealing Value

    Very High

    Wind Resistance

    Very High

    Replacement Flaps Available

    Yes

    Insulation Value

    High

    warranty period

    10 years

    Installation Instructions

    Videos

    What is an "In the Glass" Pet Door?


    Adjust Magnet Strength on Your Endura Flap


    How to Replace the Flap On a New-Style (No Hole Plugs) In the Glass Pet Door


    How to Replace the Flap On an Old-Style (Has Hole Plugs) In the Glass Pet Door

    FAQ

    When I purchase a “Through the Glass” dog door, is the entire sliding glass dog door included?

    No, when you purchase a “Through the Glass” dog door, it comes with the glass panel only. The framing of the sliding door is NOT included in the purchase. Since this unit will replace the current glass inside your framing, there will be an installation process you or a hired professional will need to follow as well as filling out the appropriate order form.If you want a door with a dog flap already installed, check out our collection of doors with dog doors.

    Through the glass pet doors are a great option!

    How do I order a Pet Door Guys dog door installed in a sliding glass door?

     

    1. Check out our Placement Guide, which will show you where the pet door should be installed based on your sliding glass situation
    2. Contact a glazier from a local glass shop to measure and install your unit
    3. Measure your pet to get an accurate flap size. The In the Glass unit comes with a 3 ¾" step-over in addition to any step-over your frame has right now, which you will need to take into account
    4. Place the order on this page to receive the order form asking for your custom dimensions. Your order is on hold until we receive this order form. The form is emailed directly to you as you complete your order.
    5. The custom-built glass will be made and shipped with your pre-installed pet door for your sliding glass door.
     

    What exactly comes with an In the Glass purchase?

    Only one piece is glass is purchased at a time, as this is not a full door pet door unit, just the glass part. This piece of glass will be installed into your patio frame. What makes this option great is the pet door that comes installed in the glass. Either your slider or stationary glass will be replaced with an identical piece of glass with a pet door flap and frame installed. We do not carry the full patio doors with dog door already built in.

    What does it mean by standard and oversize glass size?

    Standard Glass Size has a square inch range of 34" x 76" or smaller. Oversized Glass Size would be any range over 34" x 76" and up to 46" x 92". Both work with Single or Dual-Pane Tempered Glass.

    When will I get the email asking for my dimensions?

    As soon as you place your order, an email will be sent asking for the custom dimensions of your glass.

    What is the minimum step-over?

    The minimum step-over on the "Through the Glass" units is 3 3/4" plus however tall the frame of the sliding door is. If your frame is 2” tall, then the minimum step-over would be 5-¾”. There are 2" or 4" step-over add-on options as well; these will add 2” and 4” to the minimum to raise the step-over to accommodate taller pets.

    What does my glazier need to measure?

    Your glazier will need to have the thickness, height, width, and whether your glass has Low-e coating or not.

    What step-over does this come with already?

    Originally, there is a 3 3/4" step-over. Plus, however tall your slider frame is from the floor. You can purchase a custom 2" or 4" step-over to accommodate your pet's size. Make sure the top of the frame will be at least an inch above their shoulder with or without a step-over.

    Why does the price jump so much when I change pet door sizes?

    "Through the Glass" units can be pretty expensive because you're getting a custom unit made entirely to your specifications. These items can get expensive because of the quality you are purchasing. You are paying for the quality of materials in the glass, metal, and flap; which will save you on AC/heating bills and require less in replacement parts.

    What is Low-e coating?

    It stands for Low-emissivity coating. Low-e is applied to the inside of the glass to cut back on the heat and cold transfer. Low outside temperatures combined with moist, warm air inside the house can result in condensation on the inside of any glass window, including that in a patio door. Dual-pane, low-e glass can greatly reduce or eliminate this problem. This feature is especially important in cold climates.

    What are the benefits to the "Through the Glass" units?

    The "Through the Glass" units do not take up space for you to walk through like a patio panel pet door would. This is a huge benefit if you have a smaller retrofit slider, as now you don’t have to worry about trying to squeeze through sideways. Additionally, the "Through the Glass" doggie doors utilize your existing lock, so you will not have to worry about how to go about securing your home.

    Through the glass vs. patio panel
    In terms of appearance benefits, it also utilizes your current door frame, so you don't have to worry about matching a new frame with your current door and frame. The constantly open sliding glass door will leave you with extra framing blocking your view outside. When in the glass, you do not experience this issue. The Endura Flap® Pet Door included is great for insulation, so it compliments the dual-pane glass in most new sliders.
    Through the glass vs. Patio Panel

    How long does it take to get the "Through the Glass" pet door for sliding glass door model?

    It takes about 3-4 weeks for these types of sliding door dog doors to be manufactured. Transit time is about 1-5 business days as it ships from the West Coast. When it ships, we will send a tracking number via email, which will include an estimated delivery date so you can schedule with your installer to come out.

    Can you change the flap in the sliding glass door dog door if it wears out?

    Yes, you can purchase replacement Endura Flaps® on the website. It might sound strange, but you will need to purchase the one for the Door/Wall Mount since that includes the hole plugs. However, they can be a little difficult to replace because you must remove the whole frame in order to get the new flap into place properly.

    Can I lock the pet door when I don't want my dog to use it?

    The flap itself will be coming with a locking cover. This cover slides on the track of the frame to securely prevent access.

    Can I get this sliding door with built-in dog door shipped to my house instead of the glass company?

    If you get the standard sized doggy door for sliding glass doors, it can be shipped to a home. However, if you have an oversized unit, it is best to ship to your glass company. Additional fees will be charged to your account if an oversized unit goes to a residential location.

    I bought this from PetDoors.com, but it was made somewhere else. Who do I go to for warranty?

    The flap and frame assembly is made by PetDoors.com, whereas the glass company who made your glass and installed the door is Pet Door Guys. If you have issues regarding the pet door itself, please contact PetDoors.com. The Endura Flap has a 15 year warranty period. For the glass unit, the warranty period is covered for 10 years and goes through Pet Door Guys.

    How will I be able to lock my sliding door?

    This item will be placed inside your slider frame. Your lock will still work since it is not replacing your frame or locking mechanism.

    Can I install the patio door dog door glass unit myself?

    We highly recommend hiring a glass company to install and measure for you. Depending on how handy you are, it may be possible; however, if the measurements for your sliding door doggie door are off, this item cannot be returned due to its customization.

    What color is the sliding door with the dog door built-in?

    You will use your existing frame, so the color of the frame does not change. There is a crossbar and dog door frame that will be white.

    What is the tallest in-glass dog door I can buy?

    The largest glass dimensions are 92" tall and 46" wide.

    What is the tallest step-over/threshold I can get for a sliding glass door with dog door built in for my greyhound?

    It is 7 3/4" above top of the bottom frame. You will want to add the frame height + 7 3/4" to calculate the stepover height.

    Will this work in an older single pane sliding glass door?

    The minimum thickness of the glass or Insulated Glass Unit (IGU) has to be 5/8" thick. If it is 5/8" or thicker then yes, this doggie door in glass door will work.

    I want a sliding glass door doggie door, but what if I sell my home and the new owner doesn't want it?

    We recommend that you save the original glass panel so that the process can be reversed. It will only cost the time of the glazier (glass company) to come out and reverse the sliding pet door process.

    How do I purchase a sliding patio door with a dog door built-in?

    Our process involves replacing one of your existing glass panels with a new panel that has the pet door built-in. We recommend working with a professional glazier to ensure it is done correctly since these are custom made and non-returnable. You can view a demonstration of the installation process on the Video tab.

    What is the maximum step-over height I can get for a sliding door with a pet door built-in?

    The step-over height of the pet door glass door depends on the height of the bottom frame that you are installing the In the Glass pet door in. The maximum height can be 7 3/4" plus the height of your bottom frame. This unit default is 3 3/4" above your bottom frame and also has the option of 5 3/4" above the bottom frame.

    Does the sliding door with a dog door already installed include the frame?

    No. We do not offer sliding doors with a dog door built-in. This option replaces one of the existing glass panels and is a great solution. It uses your existing frame, so there are much less construction and disruption to your home.

    Is this Endura Flap doggie door for sliding glass doors available with a black frame?

    No. We currently only offer the patio door with a pet door built-in with a white and beige trim.

    Does my glazier have to assemble the three pieces in this pet door In the Glass door?

    No, this doggie door for sliders is a single piece replacement unit. Your glazier will remove your existing Insulated Glass Unit (IGU) and replace it with your new IGU that has a pet door for sliding door built-in. It is one unit.

    Are Pet Guys and “In the Glass” Pet Door Guys the same? What about the Utah Pet Access pet door?

    We sell the Pet Door Guys “In the Glass” dog door for sliding glass doors units. They make a replacement glass units for doors with built in pet door. However, the Utah Pet Access pet door is a different company who sells a different type of in-glass pet door product. 

    Can I purchase a sliding door with doggie door built-in?

    We do not sell a sliding glass doors with a built-in dog door. We sell a glass replacement unit that allows you to keep your existing sliding glass door, which reduces disruption in your home.

    I want a sliding glass patio door with doggie door built in. How do I change my current one?

    You can purchase the Pet Door Guys "In the Glass" pet door unit. It replaces one of your patio doors with dog door built-in (depends on operational door). You can watch the first video on the video tab to see how the installation is completed.

    I want my existing french doors to change to be a set of french doors with dog door built in. Can you help?

    As long as your french doors are dual-pane glass at least 5/8" thick, then we can help you convert to doors with pet doors built in. The other consideration for doors with built in dog door is that the bottom of the dog door will be 3 3/4" above the top of the bottom frame.

    What is the step-over height for built-in dog door sliding glass?

    The step-over height for pet doors for sliding patio doors can be calculated as 3 3/4" + height of bottom frame. Each sliding doors with pet door built-in can vary.

    Warranty

    Limited Warranty: The Pet Door Guys guarantee will replace any portion of the framing or glass of the pet door insert for a period of 10 years to the original purchaser. The flap assembly is warranted by the manufacturer, Patio Pacific, for a period of 15 years.

    This warranty is subject to the following terms and conditions:

    • 1. This guarantee is offered only to the original owners of single-family homes who purchased the Pet Door Guys product in the United States and is not transferable.
    • 2. Pet Door Guys is not responsible for damage caused by second or third-party shippers. The product must be inspected upon delivery and refused to shipper if damaged. Pet Door Guys will do everything in its control to limit and replace damaged. If the damaged product is not refused upon delivery, claims must be documented with pictures and parts will be replaced on a case-by-case basis.
    • 3. Scratches and other cosmetic issues must be reported within 10 days of installation.
    • 4. This warranty does not extend to commercial applications.
    • 5. Pet Door Guys will not warranty air infiltration due to excessive HVAC airflow. Our product is not recommended for use in condominiums and/or apartments as we have found that in some condominiums the flap will not close properly due to excessive airflow caused by the HVAC system.
    • 6. Pet Door Guys is not responsible for glass breakage or failure due to misuse, applied tints, or acts of God.
    • 7. Pet Door Guys is not responsible for damage beyond its control. Having a pet door opening does imply some risk. Pet Door Guys does not assume any liability regarding security or unwanted entry or exit.

     

    The Pet Door Guys: 1 (855) 380-8246

    Patio Pacific: 1 (800) 826-2871

    Customer Reviews

    Customer Reviews
    4.4 Based on 5 Reviews
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    Filter Reviews:
    MD
    02/29/2024
    Michael D.
    United States

    Great quality

    High quality product

    MM
    01/08/2024
    Michele M.
    United States United States

    Love this solution - no one else does this

    It was just installed today so I can't speak to long term use but it's exactly what I hoped. The glass company had no issue installing it and agree it's a clever solution.

    A
    12/26/2023
    Alyssa
    United States United States

    Leaks and stays open

    We had this dog door installed by a local dog door company called “best in glass dog doors” The dog door leaks rain. It also often gets stuck open when our dogs go in or out. It just doesn’t fall back to the magnet well enough and it’s not because of the wind. I’ve tried to add weights to help but it still gets stuck. This door isn’t worth the high cost.

    A
    07/20/2015
    Armond

    Good Product

    It is much better than the old insert I stuck in the opening of my sliding door. No more bugs or drafts coming in around the gaps. It fit perfect and took less than an hour to install. My dogs love it. The younger one had to get used to the stronger magnet on the flap, but he figured it out. The flap no longer blows open on windy days. The older dog appreciates the lower step height. Well worth the price. (Posted on 6/18/2015 at PetDoors.com)

    T
    07/20/2015
    Tkando

    Looks Perfect - Energy Efficient

    Finally! For the past 3 years, our pets (1 dog, 1 cat) were utilizing a slider insert without incident. Trouble was, the humans weren't happy; no insulation and too hard to pass through trays and such when utilizing the bbq. This door was the perfect solution. Our glass installer did a fabulous job and the animals were quick to adapt. Don't know what took me so long to convert... (Posted on 11/30/2014 at PetDoors.com)

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